Ocean Spa Hotel Cancun, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Blvd. Kukulkan, Km. 3.5, Zona Hotelera, Cancun, Mexico, 77500

Ocean Spa Hotel offers a serene beachfront setting with views of Isla Mujeres. This mid-range all-inclusive hotel features two pools, three restaurants, and a full-service spa, catering to families and couples.

Rooms & Facilities

Rooms at Ocean Spa Hotel include standard and superior options, featuring amenities such as laptop-compatible safes, air conditioning, and complimentary WiFi. Most rooms offer balconies with ocean, pool, or garden views. Facilities for guests include a children's playground and access to a small stretch of beach with sunbeds and volleyball.

Dining Options

Dining options at Ocean Spa Hotel feature an international buffet and three à la carte restaurants serving Mexican, Italian, and Asian dishes. The onsite pizzeria specializes in pizzas and calzones cooked in a rustic brick oven. Room service is available for guest convenience.

Leisure & Activities

Leisure activities at Ocean Spa Hotel include yoga, pilates, kayaking, and nightly entertainment. Guests can relax at the Ya'ax Ché Spa, which offers various body treatments, or enjoy outdoor activities such as beach volleyball. The hotel also features a Kids Zone with daily activities.

Services & Local Area

Ocean Spa Hotel provides a 24-hour reception and concierge services. Nearby transportation options include the Fuente bus stop and the ADO bus station, offering easy access to local attractions. The hotel is also located within walking distance of several restaurants and shopping centers.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

4 persons

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Center

Cancun 3.7 mi

Airports

Isla Mujeres (ISJ) 12.7 mi

Cancun (CUN) 13.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Dining Options

I had the pleasure of dining at various restaurants within the hotel during my stay. The Italian dinner was particularly nice with a live saxophone player adding a lovely touch to the atmosphere. The Mayan presentation was also an lovely experience! Overall, the food was simple but delicious, ensuring a good dining experience every night.

Roger2024. USA, 2024-04-10Read full review on

Charming Spa Experience

The hotel boasts a beautiful spa that contributes to a serene environment. My time spent at the spa was nothing short of good. The services offered were great, and the team exhibited a great level of professionalism. After my treatments, I felt relaxed and rejuvenated, truly enhancing my overall stay.

Joseph1980. Canada, 2024-05-20Read full review on

Comfortable and Clean Rooms

I thoroughly enjoyed my accommodation during my stay. My room was standard but very clean and well-maintained. The spacious terrace provided a beautiful view, perfect for relaxation. Even though I had some initial issues, the staff promptly addressed them, making my stay much more comfortable.

BillSmith. UK, 2024-06-15Read full review on

Kids' Activities Galore!

The hotel is very child-friendly, and I was impressed by the various activities available for kids. The recreational team was actively engaging and organized fun events like games and trivia. It was wonderful to see my child enjoying themselves and making new friends while I relaxed.

Gordon2023. Australia, 2024-07-30Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Safe deposit box
24-hour reception
Rooms/ Facilities for disabled
Baggage storage
Private beach
Elevator
ATM/Cash machine
Barber shop
Vending machines

Sports & Fitness

Canoeing
Tennis court

Services

Shuttle service
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Children

Children's pool

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach access
Garden area
Spa & wellness center
Sauna
Steam room
Jacuzzi
Massage

Location

Blvd. Kukulkan, Km. 3.5, Zona Hotelera, Cancun, Mexico, 77500

Map view

street view

Blvd. Kukulkan, Km. 3.5, Zona Hotelera, Cancun, Mexico, 77500

City landmarks

Beach

Playa Langosta

4600 ft

Church

Parroquia de Cristo Resucitado

1.3 mi

Blvd. Kukulkan 5. 5 Playa Langosta

Float Fun Cancun

4200 ft

Blvd. Kukulcan km.5

Galeon Capitan Hook

2300 ft

Blvd. Kukulcan Km. 4.5

Jardin del arte

4300 ft

CancunMexico

El Eden Ecological Reserve

3400 ft

Andiani Travel Group

4100 ft

Monumento a los Ninos Heroes

4100 ft

Beach

Playa Las Perlas

1.0 mi

Av. Bonampak

Malecon Tajamar

1.5 mi

Market

Mercado 28

2.9 mi

Beach

Playa Tortugas

1.5 mi

Kukulcan Boulevard

Club De Playa

1.2 mi

Night club

Barezzito Puerto Cancun

1.5 mi

Harbor

Aquatours Cancun

1.5 mi

Kukulcan Boulevard

Playa Tortuga Ferry Terminal

1.5 mi

Marina Adventure Bay

Bungee in Cancun

1.5 mi

Blvd. Kukulkan k.m. 3.5

Sail Away Cancun

1.5 mi

Cnr Avs Bonampak & Sayil Bullring SM 4A Lote 1

Plaza de Toros Cancun

1.9 mi

Golf Course

Puerto Cancun

1.9 mi

Mall

Malecon Americas Cancun

1.9 mi

Events

B2B Center Cancun

1.9 mi

Store

Superama Bonampak

2.0 mi

Night club

ANTIQUE Puerto Cancun

1.9 mi

Calle Fuego #2

Amigos de Sian Ka'an

2.0 mi

Square

Las Palapas

2.5 mi

Arrecifes

2.2 mi

77500

Palapas, Cancun

2.5 mi

Av. Tulum Esquina Contoy Edificio Plaza Mayaland Local 1

CrossFit Revolver Cancun

2.2 mi

Nearby

Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone

Scenic Tower Cancun

1800 ft

Restaurants

Carnitas Michoacan

1.3 mi

Blvd. Kukulkan MZA.30 Km. 3.5 Zona Hotelera

Las Quekas

800 ft

Restaurant

Las Hijas De La Tostada Cancun

1000 ft

km 3.5 Blvd. Kukulcan

Las Hijas De La Tostada

1.1 mi

Boulevard Kukulcan,166 Hotel Zone

Deli Barlovento

1.3 mi

Calle Del Pescador Km 4

Sirenas Raw Bar

1600 ft

Blvd. Kukulcan Km. 4.5

Cocos and Grill

1700 ft

Blvd Kukulcan KM.3.2 Inside Marina Chac chi

The White Box

3000 ft

Hotel Grand Oasis Cancun Km. 16. 5

Maki Taco

2800 ft

Boulevard Kukulcan Km 4.5 Zona Hotelera

Cocoa Grill & Seafood Restaurante

2500 ft

Blvd. Kukulcan Km 4.5 En Grand Oasis

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

Clean environment

Friendly staff

Unsuitable beach

Outdated facilities

8.2/10

Great

Rooms

6.0

Location

8.3

Service

7.3

Dining

6.5

4/5 based on 6638 reviews

#64 of 267 hotels in Cancun based on Tripadvisor

Isabella

United Kingdom, January 2025

6.0/10

The hotel has some positives, like friendly staff and a clean environment, but there are significant drawbacks such as the beach being unswimmable and the overall facilities feeling outdated. While it’s great they offer activities and transport options, there are better places to enjoy the beach nearby. If you’re looking for a place primarily for relaxation or beach time, this hotel might not meet your expectations.

Rooms

6.0

The rooms feel a bit dated, resembling a motel setup with a bathroom, two beds, and a small fridge. They were clean, but the overall ambiance lacks a modern touch.

Service

7.0

The service was a mixed bag. While some staff were incredibly welcoming and accommodating, there were moments of confusion and rudeness from certain team members, especially during checkout.

Location

6.0

Although the hotel is positioned in a decent area, the beach is not suitable for swimming. The proximity to other resorts for beach access is a plus.

Dining

6.0

Dining was passable, with some dishes being enjoyable, but overall, the food offerings felt average and could have been better.

Facilities

5.0

Facilities were limited; the hotel’s pool was decent but nothing exceptional, and the beach is not swimmable due to seaweed and jellyfish.

Clean environment

Unsuitable beach

Christopher

United Kingdom, November 2024

7.6/10

I had a memorable stay at this hotel, especially for my sister's birthday. The friendly staff and good food truly stood out, making up for the lack of modern amenities. The location was convenient, allowing us to explore easily. However, we faced a few hiccups, including an uncomfortable toilet situation that took a few days to resolve.

Rooms

7.0

The room was clean and had a comfortable king bed. However, we did have issues with the toilet clogging for the first three nights. Once they fixed it, the room was maintained well daily.

Service

8.0

The service was a mixed bag. While I appreciated the friendliness of most staff members, especially in the dining areas, the handling of our issues with the toilet was somewhat slow.

Location

9.0

The hotel is in a super convenient location. My sister and I easily took the red bus to explore the area. It may not be new, but the accessibility makes it worthwhile.

Dining

7.0

Dining options were decent, and the staff in the Mexican restaurant were exceptionally friendly. The pizza by the pool and tacos on the beach were delightful touches, though the breakfast options could be improved.

Facilities

7.0

The pool itself was a good size and not crowded, but it was unheated, which was a downside for me. The bar by the pool was convenient, and I enjoyed the atmosphere.

Robin

United Kingdom, October 2024

6.6/10

I had a mixed experience at the hotel. The staff was incredibly attentive and made my stay enjoyable, while the rooms had their issues. The dining options were quite limited, and I found the pool facilities lacking, especially for those with mobility issues. Still, the overall experience was pleasant, and I appreciated the beautiful grounds and lagoon views.

Rooms

6.0

The room was a good size with beautiful views of the lagoon, but it had an outdated motel feel and the bed was hard.

Service

7.0

Service was attentive, but I did encounter some rudeness when asking to change rooms.

Location

9.0

The location was excellent for accessing tours in Cancun and downtown, making it convenient for exploring.

Dining

5.0

Dining options were limited and the buffet was just okay, lacking more top-notch choices.

Facilities

6.0

Facilities were decent, but the cold pool only had ladders, which was not suitable for everyone.

Dominic

United Kingdom, September 2024

7.0/10

I had a wonderful time at the resort, especially thanks to the attentive staff who truly made my experience memorable. The food options were varied and delicious; however, I did face some issues with my room that detracted from my overall experience. The resort is in a great location with beautiful views, but I did miss having a proper beach access for swimming. Overall, it's a charming place but could use some improvements for a flawless stay.

Rooms

5.0

The room had a rather dated feel with a basic setup, resembling a motel more than a resort; the air conditioning was loud and the beds felt hard.

Service

7.0

The service was mixed; while some staff members were truly outstanding, especially at the bar and during activities, others struggled with communication and responsiveness.

Location

9.0

The location was excellent, right next to a beautiful marina, making it convenient for exploring Cancun and enjoying the lagoon views.

Dining

8.0

Dining options were fantastic, with a mix of different cuisines, and the staff was especially friendly—breakfast was a highlight.

Facilities

6.0

Facilities like the pools were decent, but I found the lack of beach access quite disappointing; the amenities could be improved.

Attentive staff

Dated rooms