Ocean Spa Hotel, Cancun ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

Blvd Kukulcan Km 3.5, Cancun, Mexico, 77500

“The hotel's prime location allows for easy access to the stunning beaches and vibrant downtown Cancun, making it a perfect starting point for all adventures.”view full review

Ocean Spa Hotel is a mid-range all-inclusive resort located in Cancun's Hotel Zone, offering a serene view of the Caribbean Sea and Isla Mujeres. This comfortable 3-star hotel features a beachfront environment ideal for families and couples. Guests can enjoy various amenities, including a full-service spa, multiple dining options, and recreational activities.

Rooms & Amenities

Ocean Spa Hotel provides 152 rooms, each equipped with air conditioning, flat-screen TV, and a balcony or terrace overlooking the ocean, pool, or garden. The accommodations include Standard Rooms and Superior Rooms, the latter featuring an in-room jacuzzi and hydrotherapy shower. Daily housekeeping and laptop-compatible safes are also available.

Dining Options

Dining options at Ocean Spa Hotel include an international buffet for breakfast, lunch, and dinner, as well as specialty restaurants offering Italian, Mexican, and Asian cuisine. Il Forno serves pizzas and calzones from a rustic brick oven. A café also operates on-site, offering snacks and drinks throughout the day.

Leisure & Activities

Leisure facilities encompass two pools, a recreational beach area with sunbeds shaded by palapas, and various daily activities such as yoga and kayaking. The on-site Ya'ax Ché Spa offers numerous body treatments, including aromatherapy and meditation sessions. There is also a kids' playground and designated Kids Zone to engage younger guests.

Services & Location

Ocean Spa Hotel features free Wi-Fi in public areas and provides concierge services. Nearby public transport options include bus lines to Playa del Carmen and ADO bus stations. Notable landmarks are within reach; Scenic Tower Cancun is 0.5 km away, while Jardin del Arte is 1.5 km from the hotel.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Room

Max:

4 persons

Bed options:

1 Double bed

room details

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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre

Cancun 3.7 mi

Airports

Isla Mujeres (ISJ) 12.7 mi

Cancun (CUN) 13.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Fantastic Dining Experience

During my stay, I indulged in the exquisite dining at Frida, where the Mexican cuisine was truly authentic and good. I visited almost every night and was never disappointed! The buffet featured a variety of healthy options too, ensuring there was something for everyone. The ambiance was warm and inviting, making every meal a pleasure.

Logan123. USA, 2024-04-10Read full review on

Relaxing Spa Treatments

I treated myself to an 80-minute massage with Lorena and Naomi that rejuvenated my body and mind. The tranquil atmosphere of the spa allowed me to escape the daily stresses, and each therapist tailored the experience to my needs. It was the perfect way to unwind after a long day.

EvelynMa03. Canada, 2024-06-20Read full review on

Great Pool Activities

The pool area was fantastic, with plenty of options for fun activities! I enjoyed the many amenities available, including water volleyball and a swim-up bar that kept the drinks flowing. It was an excellent place to relax while staying active, and I loved soaking up the sun.

MatthewParker88. UK, 2024-07-15Read full review on

Comfortable and Clean Rooms

The rooms were exceptionally clean and comfortable, giving me a true sense of relaxation. I appreciated the cozy bedding and nice shower amenities, making my stay enjoyable. The housekeeping staff made sure everything was in perfect order, allowing me to unwind in a serene environment.

ChristinaR123. Australia, 2024-09-05Read full review on

What’s included

General

Non-smoking property
Free Wi-Fi
Free parking
24-hour reception
Rooms/ Facilities for disabled
Wheelchair access
Luggage storage
Currency exchange
ATM/Cash machine
Gift/Newsstand
Beauty salon

Sports & Fitness

Outdoor tennis court

Services

Paid city shuttle
Room service
Laundry
Dry cleaning
Tours/Ticket assistance
Wedding services
Bell staff/Porter

Dining

Continental breakfast
Restaurant
Poolside snack bar
Coffee/Tea in lobby
Free breakfast

Children

Paid babysitting/ Child services
Children's pool

Facilities for people with disabilities

Bathroom for disabled

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Beach towels
Sun loungers
Garden area
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Treatment room

Room features

In-room safe
Terrace
Balcony

Bathroom

Hair dryer

Location

Blvd Kukulcan Km 3.5, Cancun, Mexico, 77500

Map view

Blvd Kukulcan Km 3.5, Cancun, Mexico, 77500

City landmarks

Beach

Playa Langosta

4600 ft

Church

Parroquia de Cristo Resucitado

1.3 mi

Landmark

Float Fun Cancun

4100 ft

Landmark

Galeon Capitan Hook

2300 ft

Landmark

Jardin del arte

4300 ft

Landmark

El Eden Ecological Reserve

3400 ft

Landmark

Andiani Travel Group

4100 ft

Landmark

Monumento a los Ninos Heroes

4100 ft

Beach

Playa Las Perlas

1.0 mi

Landmark

Malecon Tajamar

1.5 mi

Market

Mercado 28

3.0 mi

Beach

Playa Tortugas

1.5 mi

Landmark

Club De Playa

1.3 mi

Night club

Barezzito Puerto Cancun

1.5 mi

Harbour

Aquatours Cancun

1.4 mi

Landmark

Playa Tortuga Ferry Terminal

1.5 mi

Landmark

Bungee in Cancun

1.5 mi

Landmark

Sail Away Cancun

1.5 mi

Landmark

Plaza de Toros Cancun

1.9 mi

Golf Course

Puerto Cancun

1.9 mi

Mall

Malecon Americas Cancun

2.0 mi

Event hall

B2B Center Cancun

1.9 mi

Store

Superama Bonampak

2.0 mi

Night club

ANTIQUE Puerto Cancun

1.9 mi

Landmark

Amigos de Sian Ka'an

2.0 mi

Square

Las Palapas

2.6 mi

Landmark

Arrecifes

2.2 mi

Landmark

Palapas, Cancun

2.5 mi

Landmark

CrossFit Revolver Cancun

2.2 mi

Nearby

Blvd. Kukulcan Km 4.5 Terminal Playa Linda Hotel Zone

Scenic Tower Cancun

1800 ft

Restaurants

Carnitas Michoacan

1.3 mi

Blvd. Kukulkan MZA.30 Km. 3.5 Zona Hotelera

Las Quekas

800 ft

Restaurant

Las Hijas De La Tostada Cancun

1000 ft

km 3.5 Blvd. Kukulcan

Las Hijas De La Tostada

1.1 mi

Boulevard Kukulcan,166 Hotel Zone

Deli Barlovento

1.3 mi

Calle Del Pescador Km 4

Sirenas Raw Bar

1600 ft

Blvd. Kukulcan Km. 4.5

Cocos and Grill

1700 ft

Blvd Kukulcan KM.3.2 Inside Marina Chac chi

The White Box

3000 ft

Hotel Grand Oasis Cancun Km. 16. 5

Maki Taco

2800 ft

Boulevard Kukulcan Km 4.5 Zona Hotelera

Cocoa Grill & Seafood Restaurante

2500 ft

Blvd. Kukulcan Km 4.5 En Grand Oasis

Reviews and Ratings

Feedback from previous guests about their experience.

4/5 based on 6638 reviews

#64 of 267 hotels in Cancun based on Tripadvisor

Isabella

United Kingdom, January 2025

6.0/10

The hotel has some positives, like friendly staff and a clean environment, but there are significant drawbacks such as the beach being unswimmable and the overall facilities feeling outdated. While it's great they offer activities and transport options, there are better places to enjoy the beach nearby. If you're looking for a place primarily for relaxation or beach time, this hotel might not meet your expectations.

Rooms

6.0

The rooms feel a bit dated, resembling a motel setup with a bathroom, two beds, and a small fridge. They were clean, but the overall ambiance lacks a modern touch.

Service

7.0

The service was a mixed bag. While some staff were incredibly welcoming and accommodating, there were moments of confusion and rudeness from certain team members, especially during checkout.

Location

6.0

Although the hotel is positioned in a decent area, the beach is not suitable for swimming. The proximity to other resorts for beach access is a plus.

Dining

6.0

Dining was passable, with some dishes being enjoyable, but overall, the food offerings felt average and could have been better.

Facilities

5.0

Facilities were limited; the hotel's pool was decent but nothing exceptional, and the beach is not swimmable due to seaweed and jellyfish.

Clean environment

Unsuitable beach

Christopher

United Kingdom, November 2024

7.6/10

I had a memorable stay at this hotel, especially for my sister's birthday. The friendly staff and good food truly stood out, making up for the lack of modern amenities. The location was convenient, allowing us to explore easily. However, we faced a few hiccups, including an uncomfortable toilet situation that took a few days to resolve.

Rooms

7.0

The room was clean and had a comfortable king bed. However, we did have issues with the toilet clogging for the first three nights. Once they fixed it, the room was maintained well daily.

Service

8.0

The service was a mixed bag. While I appreciated the friendliness of most staff members, especially in the dining areas, the handling of our issues with the toilet was somewhat slow.

Location

9.0

The hotel is in a super convenient location. My sister and I easily took the red bus to explore the area. It may not be new, but the accessibility makes it worthwhile.

Dining

7.0

Dining options were decent, and the staff in the Mexican restaurant were exceptionally friendly. The pizza by the pool and tacos on the beach were delightful touches, though the breakfast options could be improved.

Facilities

7.0

The pool itself was a good size and not crowded, but it was unheated, which was a downside for me. The bar by the pool was convenient, and I enjoyed the atmosphere.

Robin

United Kingdom, October 2024

6.6/10

I had a mixed experience at the hotel. The staff was incredibly attentive and made my stay enjoyable, while the rooms had their issues. The dining options were quite limited, and I found the pool facilities lacking, especially for those with mobility issues. Still, the overall experience was pleasant, and I appreciated the beautiful grounds and lagoon views.

Rooms

6.0

The room was a good size with beautiful views of the lagoon, but it had an outdated motel feel and the bed was hard.

Service

7.0

Service was attentive, but I did encounter some rudeness when asking to change rooms.

Location

9.0

The location was excellent for accessing tours in Cancun and downtown, making it convenient for exploring.

Dining

5.0

Dining options were limited and the buffet was just okay, lacking more top-notch choices.

Facilities

6.0

Facilities were decent, but the cold pool only had ladders, which was not suitable for everyone.

Dominic

United Kingdom, September 2024

7.0/10

I had a wonderful time at the resort, especially thanks to the attentive staff who truly made my experience memorable. The food options were varied and delicious; however, I did face some issues with my room that detracted from my overall experience. The resort is in a great location with beautiful views, but I did miss having a proper beach access for swimming. Overall, it's a charming place but could use some improvements for a flawless stay.

Rooms

5.0

The room had a rather dated feel with a basic setup, resembling a motel more than a resort; the air conditioning was loud and the beds felt hard.

Service

7.0

The service was mixed; while some staff members were truly outstanding, especially at the bar and during activities, others struggled with communication and responsiveness.

Location

9.0

The location was excellent, right next to a beautiful marina, making it convenient for exploring Cancun and enjoying the lagoon views.

Dining

8.0

Dining options were fantastic, with a mix of different cuisines, and the staff was especially friendly-breakfast was a highlight.

Facilities

6.0

Facilities like the pools were decent, but I found the lack of beach access quite disappointing; the amenities could be improved.

Attentive staff

Dated rooms